SHIPPING

Free standard shipping is offered on all Australian domestic orders over $250 AUD.

For orders below $250, shipping is a flat rate of $15 AUD.

Express shipping is a flat rate of $25 AUD.

Please allow 1-3 business days for the order to be processed.

 

New Zealand

All shipments to New Zealand will be shipped with Australia Post.

NZ Standard shipping (4 to 7 business days) is a flat rate of $30 AUD.

NZ Express shipping (2 to 5 business days) is a flat rate of $45 AUD.

Please allow 1-3 business days for the order to be processed.

 

Rest of World 

All international shipments will be shipped with Australia Post.

International Standard shipping (6 to 15 business days) is a flat rate of $65 AUD.

International Express shipping (5 to 10 business days) is a flat rate of $80 AUD.

Please allow 1-3 business days for the order to be processed.

 

International Custom Duties

When ordering goods from ROOTINE STORE for delivery outside of Australia, please be aware that your shipment may incur import duties and taxes upon arrival at the destination. You will be responsible for paying these charges, which we cannot control or predict. Customs policies vary significantly by country, so it’s advisable to contact your local customs office for information before placing your order. Additionally, if customs clearance procedures are necessary, they may cause delays beyond our initial delivery estimates. It is your responsibility to ensure that the goods can be legally imported into your country, and we will not be liable for any violations of such laws. 

 

Delivery

All items will be shipped with tracking to the address provided by the client. Tracking information will be sent via email and/or text message.

 

Refused Shipments

If your shipment is refused or not collected from a postal outlet within the designated time frame, it will be returned to the sender. You may request that the order be reshipped, but this will be at your expense.